If you have a warranty claim or need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to proceed.
If you are not happy with a product for any reason, we’ll take it back with no questions asked. You may return any product within 60 days of delivery for a full refund – opened or not. We’ll pay for the return shipping costs or provide a pre-paid shipping label. You should receive your refund 5 to 10 business days after we receive the returned product.
All BRN Offroad products come with a 2 year warranty. If a purchased product fails due to defects or poor workmanship within 2 years of the purchase date, we’ll provide a free replacement.
We strive to continuously improve upon our designs to prevent failures of any kind. We will ask you to take pictures and/or return the failed product at our expense so we can analyze how the product failed.